General Terms and Conditions – Villa Cherry

Article I: Introductory Provisions

  1. These General Terms and Conditions (hereinafter referred to as “GTC”), including the House Rules and Complaints Policy, form an integral and binding part of the agreement between the Accommodation Provider (“Provider”) and the Guest (“Client”). In case of discrepancies between the GTC and an individual agreement, the provisions agreed in the individual contract shall prevail. By submitting a reservation and confirming acceptance (e.g. via an online checkbox), the Client acknowledges having read, understood and accepted these GTC in full.
  2. The GTC define the rights and obligations of both parties in relation to the provision of accommodation services at: Villa Cherry Zečevarská 38, Rogoznica 22203

Provider details: Ján Germányi
OIB: 47472402731
Address: Čerešňová 18, Rovinka 900 41, Slovakia
Email: info@villacherry.eu
Website: www.villacherry.eu
Bank details: SK95 1100 0000 0029 7203 2428

  1. The accommodation agreement is formed based on the terms set out in Article II and Article III, and becomes valid once the reservation is confirmed and full payment received.
  2. The Client can be a natural or legal person who uses the online reservation system or concludes the accommodation agreement by other means.
  3. These GTC apply to all aspects of the accommodation agreement, including the use of the online booking system, payment terms, cancellation rules, and other mutual obligations.
  4. If the Client and Provider explicitly agree in writing to different conditions than those outlined herein, such individual arrangements take precedence over these GTC.
  5. If the legal relationship involves a foreign element (e.g., the Client is not a Slovak citizen), it shall be governed by Slovak law unless otherwise agreed.
  6. The House Rules and Complaints Procedure, available on the Provider’s website, form a mandatory part of these GTC.

Article II: Reservation and Formation of the Agreement

  1. A reservation may only be made by a Client who has read and agreed to the current GTC. Confirmation of the reservation implies unconditional acceptance of all terms.
  2. By using the online booking system, natural persons confirm they are at least 18 years of age and legally capable of entering into a binding contract.
  3. The submission of the online reservation constitutes an offer to enter into an accommodation agreement under the terms specified herein.
  4. A reservation becomes binding once the Client has correctly completed the reservation form as instructed.
  5. Upon receipt of the reservation request, the Provider may issue an acknowledgment confirming receipt. This acknowledgment is not a binding acceptance but merely a notification of the request.
  6. The agreement is considered concluded only upon the Provider’s confirmation email labeled “Reservation Confirmation,” which is issued after full and timely payment. This email includes all necessary booking details and is accompanied by an invoice.
  7. Required invoice data:
  • For individuals: Full name, date of birth, permanent address, ID number or passport number, phone number, and email.
  • For legal entities: Business name, address, company ID, VAT ID, phone number, email, and the name and ID of the authorized representative.

Article III: Cancellations and Cancellation Fees

  1. Cancellations must be submitted in writing via official email and take effect upon receipt.
  2. A cancellation fee is a contractual penalty for terminating the reservation. It also applies if the Client fails to appear without canceling.
  3. Cancellation fees are calculated as follows:
  • More than 30 days before arrival: 10% of the paid amount
  • 30 to 7 days before arrival: 50% of the paid amount
  • Less than 7 days before arrival: 100% of the paid amount
  1. If the Client fails to arrive without notice, the Provider is entitled to retain the full amount paid.
  2. In cases of force majeure or serious personal reasons, and upon submission of verifiable proof, the Provider may reduce or waive the cancellation fee. This is at the Provider’s discretion and is not legally claimable.
  3. In the event of overbooking, the Provider reserves the right to cancel the reservation within 24 hours of confirmation and refund the full amount paid. No further claims for damages or compensation are accepted.

Article IV: Payment Terms

  1. All prices are stated in Euros (EUR) and include VAT where applicable.
  2. The Client agrees to pay the total accommodation fee as per the booking and any applicable local taxes at check-in.
  3. Accepted payment methods:
  • Bank transfer to the account listed in Article I
  • Cash (by prior agreement only)
  1. Local taxes and any additional fees required by applicable legislation must be paid on-site.
  2. Fees for extra services may be paid in the same manner as the accommodation payment or directly on site.
  3. The rights and responsibilities stated herein apply equally to all persons staying under the Client’s reservation.

Article V: Data Protection

  1. The Provider processes personal data strictly for the purposes of contract fulfillment, customer communication, and compliance with legal obligations.
  2. Clients may optionally consent to receive marketing emails (newsletter) by checking the appropriate box during booking. This consent is valid for five years and can be withdrawn at any time.
  3. The Client is responsible for providing accurate and up-to-date personal data. Changes must be reported without delay.
  4. Marketing consent can be withdrawn via the unsubscribe link in any newsletter or by contacting the Provider.
  5. Personal data will be deleted when no longer needed, or upon withdrawal of consent, expiration of retention period, or legal obligation.
  6. The Client has all rights guaranteed under the GDPR (e.g. access, correction, deletion, data portability, complaint).
  7. In case of uncertainty regarding the identity of the requesting person, the Provider may request additional verification.
  8. Data may be shared with selected third parties (e.g. service providers, hosting companies) only for the purposes specified and only to the extent necessary.

Article VI: Final Provisions

  1. The Provider reserves the right to update these GTC. Changes are effective upon publication on the official website. Contracts already concluded remain governed by the terms in effect at the time of their conclusion.
  2. The Client may not transfer claims or rights arising from the agreement to third parties without the Provider’s written consent.
  3. All contractual relations are governed by Slovak law.
  4. Should any part of these GTC be deemed invalid or unenforceable, the remaining provisions remain in full force.
  5. These General Terms and Conditions are effective from 01.07.2025.